Fixed prices, safe payments, your details looked after.

Every price on our site includes VAT and is agreed before any work starts. There is no hourly meter.

Fixed-price jobs are paid in full when you book. For jobs we need to see first, you either send photos and we email you a price and a secure payment link, or we book a visit-to-quote – the fee is shown when you book and comes off your final bill.

If something unexpected comes up on the day, your tradesperson stops and we agree a new price with you first.

Card payments are taken by Stripe, one of the world's largest payment providers. You pay on Stripe's secure checkout page, so your card details never reach our website and we never see or store them.

There is no extra card fee. A booking only shows as paid once Stripe confirms the payment to us directly – nobody can mark it paid from a web browser.

If a refund is due, it goes back to the card you paid with, and your booking is updated to match.

HighLevel is the system our team uses to keep track of enquiries and stay in touch – for example, to call you back about a booking or a quote.

When you book or send a form, we save a copy in our own secure records first, then pass your contact details and job details to HighLevel. That way your request is never lost, even if HighLevel is briefly down.

We never send your card details to HighLevel, and we don't sell your details to anyone.

Photos you send us are kept in private storage that only you and our team can open.

You can ask us to see, correct or delete your details at any time. Our privacy page explains this in full.